Email and calendar in one window with meetings and chat: connect Gmail or Microsoft 365 — or take Zoom's own mail service with end-to-end encryption.
Mail & Calendar is two things under one name, and each is useful in its own way. The first is an email and calendar client inside the Zoom Workplace app: you connect your work Gmail or Microsoft 365 and handle mail and your schedule in the same place as meetings and chat. The messages are not stored on Zoom servers — the data goes straight from your provider to the app.
The second is Zoom's own Zoom Mail and Zoom Calendar service: full corporate email on your domain with protection unusual for email — end-to-end encryption between employees, where the contents of a message are not available even to Zoom. For messages sent outside there is an “email via a secure link with a limited lifetime” mode and ordinary sending over a secure connection.
The honest caveats: the Zoom Mail service is available on Zoom's US and European instances; the client holds one mail account at a time; mail accumulated in the service cannot be exported to external mail systems. Which suits you — a client for your current mail or a full move — we will help you decide on request.
What linking mail and calendar with the rest of the platform gives you
When you set up a meeting you can see the invitees' availability, the event immediately gets a Zoom link, and from the event card you can message participants in chat — no more “now send me the link separately”.
An email can be sent into Zoom Chat and discussed with colleagues, and a cloud recording of a previous meeting can be attached to an invitation. The context of a conversation is not torn apart between programs.
An assistant with scheduling rights books meetings on the manager's behalf — invitations go out from the owner's calendar, as is customary in organizations.
Left to right: from connecting your current mail to Zoom's own secure service
Inbox, drafts, sent, archive, search, rules and filters, stars, custom labels, out-of-office auto-reply and signatures — everything is there, only inside Zoom.
Personal, shared and resource calendars: creating, moving and deleting events, access by permissions. You can see which of the invitees have already joined the Zoom meeting — right in the side panel.
Third-party mail and calendar are not stored on Zoom servers: messages sit in an encrypted database on your computer, and calendar events stay in memory until the app is closed.
Messages between employees are encrypted with keys held on the devices: no outsider can read the contents, including Zoom itself. Between two domains — by mutual permission of the administrators.
An external recipient receives a secure link with a built-in password and an expiry period — a day, a week or a month. Once it expires the link is dead and the contents are deleted from the servers.
Corporate email on the company domain (Business plans and up), several domains per account, migration of users and mailing lists, resource calendars for meeting rooms.
Bulk mailings and scheduled sending, mailing lists, aliases, mailbox delegation, templates, address blocking and webmail — a corporate-grade email toolkit.
From 50 GB per user on the Pro plan to 5 TB on Enterprise. Data is stored in the region where the account is hosted: the US instance in the United States, the European one in Europe.
DMARC, DKIM, ARC and MTA-STS out of the box; external filtering and data loss prevention systems are supported — for ordinary mail, where they have access to the contents.
Legal hold on messages, search for investigations (eDiscovery), reports, change history and delivery management — admin tools for regulated organizations.
Encryption keys can be brought under the organization's control (Device Managed Encryption): an administrator can restore access for an employee who has lost every device, or hand over correspondence in response to a lawful request.
Honestly: the client holds one mail account at a time; encrypted messages cannot be read in webmail; mailings are not end-to-end encrypted; mail from the service cannot be exported to an external system; attachments are limited to 25 MB.
From “fewer windows” to “no one can read your mail”
Mail stays with the current provider but lives in one window with meetings and chat. Employees stop juggling three programs, and IT migrates nothing.
Discussion of deals, personnel decisions and sensitive documents — in end-to-end encrypted emails that not even the mail provider can read. Outside the company — links with a limited lifetime.
Mail on your own domain, calendar, meetings, chat and phone in a single Zoom subscription. No need to buy and administer a separate mail service.
Legal hold, search across correspondence, key management and reporting — an admin layer for those whose retention requirements are set by regulation.
We'll give you a remote demo Monday to Friday, 10:00–16:00 Moscow time, answer all your questions and provide trial access so you can explore the system yourself.
Please note: we work with legal entities only.