Zoom Team Chat. Tips for using group chat in Zoom

Zoom Team Chat.

Tips for using Zoom group chat.

The incoming flow of information can sometimes feel overwhelming, making you look for ways to save time and keep things in order. Zoom Team Chat is a tool built into the Zoom platform that can become your key solution for organizing communication and increasing productivity.

To help you get the most out of working in chat, we have put together tips for using Zoom Team Chat.

Best practices for using Zoom Team Chat

Adding and previewing links

To save space and time, use the “Add link” feature to add URLs into the text of a message. This lets you preview links, which rules out sending the wrong information.

Using @all and @-mentions

When you need to get everyone's attention, using the @all feature notifies all members of a group chat or channel about your message.
You can also use @-mentions in a message to tag specific people. Just type the @ symbol and select their name from the drop-down menu.

Managing notifications

Set up notifications in Team Chat so that they alert you only when you are mentioned directly, when you receive a message in a one-on-one or group chat, or in specific channels of your choice, cutting down on clutter and keeping your attention on the information you need.

Using additional solutions

In today's work environment you sometimes need to switch between chats, calls and video meetings. Because Zoom Team Chat lives inside the Zoom client, you can move between Zoom solutions without leaving the same application.

Organising and managing chat

Continuous meeting chat

Use continuous meeting chat to keep the conversation going before, during and after a meeting by creating a separate chat in Zoom Team Chat for the meeting participants.

Using folders

Organise the Zoom Team Chat sidebar with folders created for projects and teams, making it easier to find the chats and channels you need.

Personal Chat

Use "Personal Chat" to store personal notes, resources and reminders, giving you an extra workspace that no other user can see.

Streamlining workflows

Reminders for important messages

Use the "Remind Me" feature to be notified about important messages at a time that suits you, so you never miss anything that matters.

Making effective use of artificial intelligence

If you need to reply quickly, use Team Chat with Zoom AI Companion to compose a message based on the context of the conversation. You can change the tone and length of the message to fine-tune the suggested replies.

Setting a status

Improve communication with colleagues by setting a status in your Team Chat profile. It is a great way to share updates with colleagues, such as being away from your desk, replying slowly or being out of the office. You can also set an expiry time for your status message.

Integrations that simplify workflows

Zoom Team Chat integrates with a wide range of popular applications, which saves time and streamlines workflows.

Zoom Team Chat goes beyond an ordinary chat application, providing an integrated solution for organising communication on the Zoom platform. Making effective use of everything chat has to offer lets you not only manage the flow of information but also reduce the complexity of your workflows, creating a single space for meetings, phone calls and much more.