The Zoom client itself monitors service quality and the state of the network around it.
The idea is simple: a client installed on a workstation knows more about the network environment than any central monitoring system. It sees last-mile loss, Wi-Fi quality, CPU and memory load right where the user sits.
This data is collected and made available to the administrator — turning your fleet of clients into a distributed sensor network without buying separate probes.
Especially valuable for remote employees and branch offices that corporate monitoring usually does not reach.
You see what central monitoring does not.
CPU and memory at the moment the connection problem occurred.
Home networks and branch offices come under observation.
An assessment of what the participant actually heard.
The already-installed client becomes the sensor.
The data flows into the administrator dashboard.
You can tell who has a poor connection at home and whose laptop is overloaded.
Data for the conversation about service quality.
You can see it is not a single complaint but the whole branch office.
We'll give you a remote demo Monday to Friday, 10:00–16:00 Moscow time, answer all your questions and provide trial access so you can explore the system yourself.
Please note: we work with legal entities only.