A stream of quality metrics into your own monitoring system: Zoom stops being a black box.
The QSS API sends quality of service statistics outward — into the system where you already collect metrics for the rest of your infrastructure. Zoom becomes one more data source rather than a separate window.
Metrics arrive in near real time and cover the full path: client, network, service. This lets you build your own dashboards, your own thresholds and your own alerts — by the rules of your operations team.
The practical point: investigate an incident in one system together with the network, servers and applications, instead of switching between consoles.
Metrics go to your monitoring system via API.
The data does not arrive as last month's report.
Visualization by the rules of your operations team.
Alerts are configured in your own system, not only in the Zoom portal.
Client, network and service in one set of metrics.
An incident is investigated together with the rest of the infrastructure.
Zoom in the same dashboard as the network and servers.
Correlating connection quality with infrastructure events.
Objective data for a conversation about service quality.
We'll give you a remote demo Monday to Friday, 10:00–16:00 Moscow time, answer all your questions and provide trial access so you can explore the system yourself.
Please note: we work with legal entities only.