Products · Meeting communications compliance requirements
Communication Compliance

Archiving, eDiscovery & Legal Hold API

Export of everything that happens in Zoom to an external archiving system — for regulatory requirements and legal requests.

What it is

The Archiving API exposes communication events and content: meetings, webinars and events, phone, team chat, whiteboards and AI Companion output. Your storage system picks them up and files them the way your policy requires.

What gets exported differs by channel. For meetings, webinars and events — audio, video, chat, metadata. For phone — automatic call recording, SMS and MMS, voicemail. For whiteboards — an action and event log. For team chat — messages and files. For AI Companion — meeting summaries and next steps.

The key difference from ordinary cloud recording: the archive lives on your side, in your system, under your retention rules. This is what financial organizations and companies under industry supervision are usually required to have.

What goes into the archive
  • Meetings, webinars, events
  • Phone: recordings, SMS, MMS, voicemail
  • Team chat: messages and files
  • Whiteboards: action log
  • AI Companion: summaries and next steps
What the

What you get

Every channel at once

Meetings, webinars, phone, chat, whiteboards and AI Companion in a single export stream.

eDiscovery

Search and retrieval across the archive for internal investigations and regulator requests.

Legal Hold

Holding material involved in litigation so it is not deleted by retention policy.

Stored on your side

Data is filed into your system rather than staying in the vendor's cloud.

Open API

Connects to any archiving system that can receive data.

Complete export

Not just the recording, but metadata too: who, when, with whom and what they sent.

How it worked for others

An example deployment

Hedge fund

Financial institution

They urgently needed to close the data-leak gap in meetings and set up archiving.

  • Third-party solutions covering regulatory requirements were connected via Zoom APIs
  • Archiving went live without waiting for platform enhancements
  • Information barriers and Chat Etiquette were configured from the admin portal

What you need to get started

Requirements
  • An archiving system on your side
  • A developer to integrate with the API
  • A retention policy agreed with legal

Try Zoom today

We'll give you a remote demo Monday to Friday, 10:00–16:00 Moscow time, answer all your questions and provide trial access so you can explore the system yourself.

Please note: we work with legal entities only.

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