Products · Meeting communications compliance requirements
Communication Compliance

Zoom Compliance Managerpaid

The regulator asks what employees said in a meeting in March and whom they wrote to in chat. The answer is found by searching the archive, not by questioning witnesses. All in one window with the rest of the Zoom settings.

What it is

Zoom Compliance Manager is a communications compliance platform for Zoom, built with Theta Lake and embedded in the Zoom web portal. It connects Zoom's archiving to Theta Lake as the archiving service and covers Zoom Mail, Team Chat, meetings, webinars and Zoom Phone, and is now expanding to Zoom Contact Center.

Five capabilities. Compliance capture: demonstrating to the regulator that archiving and monitoring obligations are met. eDiscovery: an interface for legal and administrative staff to search the communication archives. Legal hold: the obligation to keep all communications of certain individuals. Risk detection: finding and remediating data security risks by text and policy. Data loss prevention: proactive detection of the exfiltration of confidential information.

Bought as one add-on from Zoom, managed from the Zoom portal, supported by Zoom. Two options: archiving with compliance, and the same with data loss prevention. Available in all the countries and regions where Zoom operates. For separating groups of employees there is a separate tool, Information Barriers, and for on-premises chat storage Team Chat Hybrid.

What the platform covers
  • An archive of meetings, webinars, chat, mail and calls
  • eDiscovery: archive search for legal staff
  • Legal hold for selected people
  • Risk detection by text and policy
  • Prevention of confidential information leaks

Compliance as part of the platform, not a separate project

A separate archiving system is one more contract, one more integration and one more vendor who answers "not on our side".

One purchase, one support

The add-on is bought from Zoom, configured in the Zoom portal, supported by Zoom. The theatre of passing responsibility around is cancelled.

The whole platform, not just chat

Meetings, webinars, chat, mail, calls, the contact centre. The regulator does not ask which channel you forgot.

An answer in minutes

A request from a regulator or a court is closed by searching the archive, not by collecting recordings from employees by hand.

Capabilities

What you get from Zoom Compliance Manager

Five capabilities, coverage and options

Compliance capture

Archiving communications with proof to the regulator that retention and monitoring obligations are met.

eDiscovery

An interface for legal and administrative staff: searching communication archives by people, dates and content.

Legal hold

All communications of certain employees are kept for the duration of a dispute or investigation, regardless of retention periods.

Risk detection

Finding data security risks by text and policy and remediating them. Not only storing, but finding problems.

Data loss prevention

Proactive detection and mitigation of the exfiltration of confidential information. Part of the second add-on option.

Meetings and webinars

Archiving of Zoom meetings and webinars, including recordings and related material.

Chat, mail, phone

Team Chat, Zoom Mail and Zoom Phone under the same archive and the same policies. The contact centre is added by expansion.

Compliance partners

Integrations with partner compliance systems, if the company already has an archive.

Two options

Archiving with compliance, or the same plus data loss prevention. Chosen by the regulator's requirements.

Licensing and availability

A paid add-on per user, bought from Zoom or through a partner. Available in all the countries and regions where Zoom operates. Account administrator rights are needed.

Scenes

Where it works

Wherever employees' communications are subject to supervision

01

Financial organisations

An archive of messages and calls under the regulator's requirements, risk supervision, discovery on request.

02

Healthcare

Storing and protecting communications that mention patients, preventing leaks.

03

The public sector

Archiving official communications with discovery on request.

04

Legal disputes

Legal hold for the parties to a dispute is switched on with one action, nothing is deleted by period.

05

Internal investigations

Searching the archive of meetings, chat and calls for the period in question. Facts instead of testimony.

06

Deployment with RightConf

Matching the regulator's requirements to the capabilities, choosing the add-on option, configuring retention, hold and risk policies together with compliance, training. Then support in Russian.

How it worked for others

An example deployment

A large financial organization

Banking

Meeting archiving and information barriers had to be provided at the regulator's request.

  • Zoom Compliance Manager built on Theta Lake was deployed
  • Archiving was configured through the Zoom cloud, with no separate infrastructure
  • Legal hold and full eDiscovery were enabled

What you need to get started

Requirements
  • A separate paid license
  • Administrator rights in the Zoom portal
  • Agreed retention periods and rules

Try Zoom today

We'll give you a remote demo Monday to Friday, 10:00–16:00 Moscow time, answer all your questions and provide trial access so you can explore the system yourself.

Please note: we work with legal entities only.

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