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Tilda
Messages, chat files, the search index and the chat database sit on your hardware, in your region, with your retention periods. Employees use ordinary Team Chat and notice no difference.
Team Chat is the whole company's correspondence, and for many regulators the question "where is it stored" is not idle. The Team Chat Hybrid module is installed on a Zoom Node in your data centre and moves chat messages, their metadata and the supporting infrastructure there: search indexing, caching and the database. Messages are localised to the regions you have configured.
For employees nothing changes: the same app, the same channels, the same search. What changes is the answer to the security team and the auditor. Retention periods are set at account and group level to match your rules, archiving and discovery run from your storage, and Information Barriers policies apply to the on-premises messages as well.
The module takes one of the node's four slots and sits alongside Meetings Hybrid: one Zoom Node covers both meeting media and messaging.
Cloud chat keeps the history where the vendor decided and for as long as the vendor decided. Hybrid keeps it where and for as long as you decided.
Messages and metadata in your data centre, in the configured region. The localisation requirement is closed with technology.
At account and group level: seven years for accounting, a year for the rest. The rules and the settings agree.
Archiving, discovery and separation policies on your side. The answer to the inspector comes from your system, not from a request to the vendor.
What is stored, how it is managed, what it connects to
The message history and its metadata in your data centre. The cloud holds no copy of the content.
The search index, cache and chat database run on the node. Searching the history stays fast and local.
Messages are localised to the configured regions. A holding with entities in different countries can have several.
Your own retention periods at account and group level. Deletion by period follows your rule.
The message archive for regulatory and industry requirements is kept from your storage.
Policies that forbid communication between groups also apply to messages stored on the node.
The same Zoom Workplace app, the same channels and search. Employees do not notice the move to hybrid storage.
The module takes one of the four Zoom Node slots. Alongside it Meetings Hybrid, CRC Hybrid or Phone Local Survivability.
The module is licensed separately, paid. A Zoom Node in the data centre, storage for the chat history and account administrator rights are needed.
Wherever a message is a document, not small talk
Employee messages kept inside the bank's perimeter for the regulated period. Discovery at the regulator's request from the bank's own system.
A requirement to keep official correspondence in its own data centre. Team Chat stays, the storage moves.
Each entity's messages in its own region. One platform, several storage locations.
Doctors' messages mentioning patients do not leave the clinic's perimeter.
Retention periods by group, Information Barriers between teams, the archive in-house. The profession's requirements are met.
A scheme of storage regions and groups, sizing the storage, deploying the module, setting periods and policies together with compliance, training the administrator. Then support in Russian.
Storage of conversation history had to be localized.
We'll give you a remote demo Monday to Friday, 10:00–16:00 Moscow time, answer all your questions and provide trial access so you can explore the system yourself.
Please note: we work with legal entities only.